Position: Technical Liaison
Location: London
From: January 1999
To: August 2001
• Managing and authorizing all Service and Change requests.
• Managing and Implementing all small projects.
• Managing and updating all TFL Technical documentation.
• 1st, 2nd and 3rd Line Hardware and Software Support.
• Building and managing the TFL model Office for software testing.
• Daily maintenance of TFL network.
• Managing quarterly Hardware audits.