January 1999 to December 1999 - Employed by ICL, working on site supporting Transport for London
January 2000 to August 2001 - Employed by ITNet, working on site supporting Transport for London
• Managing and authorizing all Service and Change requests.
• Managing and Implementing all small projects.
• Managing and updating all TFL Technical documentation.
• 1st, 2nd and 3rd Line Hardware and Software Support.
• Building and managing the TFL model Office for software testing.
• Daily maintenance of TFL network.
• Managing quarterly Hardware audits.